Live Messaging/ Call Center Services
 

We make it our business to answer your calls quickly and courteously and to record your messages accurately 24 hours a day, 365 days a year. While we take care of your calls, you can take care of your business!

We answer your phone calls just as you would, with a personal touch and a smile in our voice. Your business is important and we know that your callers don't want to wait for someone to answer the phone or to be put on "hold". We know that when you call for messages, you need them to be right.

Personal Service in a Professional Manner is our aim.

That's why we use the most advanced telemessaging technology available. Your call is automatically routed to the first available operator. The information you give us to answer the call immediately appears on a computer screen, including but not limited to:

The operator enters all message information into the computer and verifies it with the caller. No more garbled messages that are impossible to read. No more thumbing through small pieces of paper. Your messages are stored in the computer for as long as three months. If you lose an important message or telephone number, it can be retrieved.

A word about confidentiality and ethics:

Tel-Us is bound by three codes: The Secrecy of Communications Act, The ATSI Code of Ethics, and the rules of HIPPA. We are aware of our responsibilities to our customers to maintain their business information in a proper manner and we take your privacy into consideration at all times. If you are in the health services business, we have an industry approved Business Associate Agreement (BAA) ready for your benefit. Please ask us for this when you sign up for out services.

OTHER TELEMESSAGING SERVICES:

24 Hour Administrative Messaging: Allows freedom from your telephone while never missing a call or sale! We are an extension of our client's office saving them time and making them money.We save and secure customers for our clients.

Business Hours Live Messaging: Lets us act as your receptionist for businesses who only need someone to answer their phones during business hours.

Message Express: Gives you complete control over your messages. Enables you to check for messages at anytime of the day or night from anywhere in the world. And, with message express you will never be put on hold while retrieving messages.

MESSAGE DELIVERY

 
Tel-Us Call Center, Inc.
400 S. Beverly Drive, Suite 214
Beverly Hills, CA 90212
1-800-999-1996