What makes Tel-Us the service of Choice?
We know that smart people will look at more than one option before making a decision. Tel-Us wants to be your choice based on our experience, quality service, and how we will take care of you and your callers, overall.
First, we hope you recognize our customized process right from the start. We ask lots of questions so we learn how to be the best call center for you and your business. By understanding what you do, we can determine the best way to help you with all the different services we can provide.
We know many companies can answer calls, and they may offer you a cheap rate – which may be very attractive! They end up with quantity, but rarely offer quality. Our rates are competitive and allow us to provide quality service for our customers. We are the first impression for new callers to your business and we represent you to your existing customers too. So, quality really matters.
We go beyond just answering! We offer personalization and solutions to handling your callers. We consider ourselves an extension of your office. If you want us to become an integral part of your internal staff, we will! If you prefer we remain your simple message center, we will. It is up to you to determine whether you will take advantage of our team of people and their ability to save you overhead, time and money. Our goal is to help you at whatever level you are comfortable.
We keep our prices affordable and our services, high quality. Our aim is to meet our customers’ needs at a rate that makes sense for them, while allowing us to provide the friendly, capable staff who treat your callers with care. Our packages are geared toward your business, the number of calls you receive, and length of time our agents will spend working for you. The final goal is to provide great service to you and your callers so your business thrives and you don’t have to worry about answering calls.
Finally, we care! We will take care of the calls, so you can do what you do best for your clients, patients and customers. Tel-Us when you would like to get started! We cannot wait to work with you!