About Us

Mission Statement

It is our Mission to assist our customers in their businesses, by providing successful and competent communications with their callers, web chat visitors, emailers and any other form of contact of which we take part.   

We are committed to professionalism, and we honor the privacy of our customers while being extremely helpful, compassionate and efficient.

A word about confidentiality and ethics:

Tel-Us is bound by three codes- The Secrecy of Communications Act, The ATSI Code of Ethics, and the rules of HIPAA. We are aware of our responsibilities to our customers to maintain their business information in a proper manner and we take your privacy into consideration at all times. If you are in the health services business, we have an industry approved Business Associate Agreement (BAA) ready for your benefit. Please ask us for this when you sign up for out services.

Testimonials

  • For the record you guys have a great service! This was my second time using your company and I will definitely use you again or recommend you!

    – Chad Evanson,
    Oct 19, 2011

  • \"Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

    – Ryan Miller,
    Kumato Labs Nov 07, 2010

  • You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

    – Felice Freeman, Owner
    Infectious Awareables Nov 22, 2010

  • My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

    – Santos Lozoya , CEO
    Century 21 Community Aug 03, 2010

  • Tel-Us has been a consistent partner with DMI Music and Media Networks over the past several years, providing high quality, professional service to our large client base. We have come to rely on their service for providing 24/7, reliable, and courteous operators who are able to absorb high call volumes from our thousands of client locations. In o ...

    – Jeff,
    DMI Music & Media Networks Jun 05, 2010

  • Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

    – Angela C. Herndon, Supervisor
    Recruitment Department Aug 12, 2010

  • We have known Stacy, Simone & the people at Tel-Us for years, and we appreciate their telemarketing professionalism and expertise.

    – Ron Guerra, Media Director
    Broadcast Communications Media Apr 12, 2010

  • Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is t ...

    – Ryan Miller,
    Kumato Labs Apr 12, 2010

  • We\'ve been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.”

    – Dave Perron & Brad Sondecker,
    Prostate Cancer Foundation and Home Run Challenge Apr 12, 2010

  • Tel-us is a pleasure to work with. They are fast, friendly and provide a terrific value for the tele-center services that they provide. Over the past 10 or so years I have happily recommended many of our clients to Tel-us.

    – Scott Richards, CEO
    Dial 800 Apr 10, 2010

  • Tel-Us Call Center does a great job handling mail and calls. They are courteous, and they get the job done! In 2010, when you can say that about a company, and their employees, you’re speaking volumes! Thank you Tel-Us!

    – Steve Canter,
    Pro Edge Sports Management Apr 09, 2010