When you visit our office, you’ll feel welcome, and you’ll notice that everyone wants to greet you!
At Tel-Us, we work as a team – your team!
TEAM: Together, Everyone Achieves More.
From the initial conversation where we find out how we can serve you, to the programming and set up of your customized account, through the training of our agents, we want to become an integral part of your business. Our role in your company is to communicate a great image to your callers and give them the right impression about you and your company. So, we work hard to do what you need. We are your team!
Our staff understand that we all make it happen together. We work hard to increase customer satisfaction – your customers and ours. The people who work in our offices, on your behalf, are dedicated and care. Come visit and feel the culture!
It is our goal to keep you as a satisfied and happy customer. We want to provide Personal Service in a Professional Manner!
Our Core Values remind us what is important:
F. I. R. S. T. Go Beyond the Call:
First Impressions Matter: Be ready for every interaction and make every call count!
Integrity and Ingenuity Define Us: Be part of a solution, not part of a problem!
Respect for All: Treat customers, callers and each other with respect.
Smile and Make it Fun: Be serious, but have fun and keep a smile on your face – it will appear in your voice.
Teamwork: Share knowledge and work together so everyone wins.
Go Beyond the Call: “Good enough” isn’t! Make it great! Under promise and over deliver!