About Tel-Us Call Center

Our Culture

When you visit our office, you’ll feel welcome, and you’ll notice that everyone wants to greet you!
At Tel-Us, we work as a team – your team!

TEAM:  Together, Everyone Achieves More.

From the initial conversation where we find out how we can serve you, to the programming and set up of your customized account, through the training of our agents, we want to become an integral part of your business. Our role in your company is to communicate a great image to your callers and give them the right impression about you and your company.  So, we work hard to do what you need. We are your team!

Our staff understand that we all make it happen together. We work hard to increase customer satisfaction – your customers and ours. The people who work in our offices, on your behalf, are dedicated and care. Come visit and feel the culture!

It is our goal to keep you as a satisfied and happy customer.  We want to provide Personal Service in a Professional Manner!

Our Core Values remind us what is important:

F. I. R. S. T.  Go Beyond the Call:

First Impressions Matter: Be ready for every interaction and make every call count!

Integrity and Ingenuity Define Us: Be part of a solution, not part of a problem!

Respect for All: Treat customers, callers and each other with respect.

Smile and Make it Fun: Be serious, but have fun and keep a smile on your face – it will appear in your voice.

Teamwork: Share knowledge and work together so everyone wins.

Go Beyond the Call: “Good enough” isn’t! Make it great! Under promise and over deliver!

Testimonials

  • \"We are very pleased with how professional you sound! You are a 5 Star Call Center!\"

    – Pamela, - New Customer
    Adia Jun 03, 2013

  • “Please tell everyone goodbye and that you all did a wonderful job for me!”

    – Dr. Rhea Johnson, - Retiring
    Medical Practice Sep 01, 2013

  • I just wanted to let you know what a great job you are doing! Thank You.

    – Nancy S., - New Customer
    Valet Girls Aug 12, 2013

  • For the record you guys have a great service! This was my second time using your company and I will definitely use you again or recommend you!

    – Chad Evanson,
    Oct 19, 2011

  • \"Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

    – Ryan Miller,
    Kumato Labs Nov 07, 2010

  • You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

    – Felice Freeman, Owner
    Infectious Awareables Nov 22, 2010

  • My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

    – Santos Lozoya , CEO
    Century 21 Community Aug 03, 2010

  • Tel-Us has been a consistent partner with DMI Music and Media Networks over the past several years, providing high quality, professional service to our large client base. We have come to rely on their service for providing 24/7, reliable, and courteous operators who are able to absorb high call volumes from our thousands of client locations. In o ...

    – Jeff,
    DMI Music & Media Networks Jun 05, 2010

  • Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

    – Angela C. Herndon, Supervisor
    Recruitment Department Aug 12, 2010

  • We have known Stacy, Simone & the people at Tel-Us for years, and we appreciate their telemarketing professionalism and expertise.

    – Ron Guerra, Media Director
    Broadcast Communications Media Apr 12, 2010

  • Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is t ...

    – Ryan Miller,
    Kumato Labs Apr 12, 2010

  • We\'ve been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.”

    – Dave Perron & Brad Sondecker,
    Prostate Cancer Foundation and Home Run Challenge Apr 12, 2010

  • Tel-us is a pleasure to work with. They are fast, friendly and provide a terrific value for the tele-center services that they provide. Over the past 10 or so years I have happily recommended many of our clients to Tel-us.

    – Scott Richards, CEO
    Dial 800 Apr 10, 2010

  • Tel-Us Call Center does a great job handling mail and calls. They are courteous, and they get the job done! In 2010, when you can say that about a company, and their employees, you’re speaking volumes! Thank you Tel-Us!

    – Steve Canter,
    Pro Edge Sports Management Apr 09, 2010