Utilizing the latest in advanced call center technologies, Tel-Us Call Center is proud to work with our vendors to keep our equipment state-of-the-art and rock solid. We run 24/7/365 and have invested in backup technologies and power backup systems to continue running even during power outages that take most offices down. In over 31 years, we have been running more than 99% of the time! Our call center equipment and software vendors include: StarTel Corporation, TeleService Technologies, Wygant/DVS Analytics, and others.
In addition, Tel-Us stays alert to new technologies and works closely with the StarTel National Users Group (SNUG) and our industry association, Association of TeleServices International (ATSI). Both of these organizations are committed to keeping its members up-to-date with the latest technology available to our industry.