Call Center for E-commerce Services
It is absolutely necessary for e-commerce services to provide support and products round the clock. We make sure that your services are available to your current and potential customers any time of the day or night. We train our telephone receptionists to answer questions, capture orders, support the sales process and verify membership status and benefits, 24 hours a day, 7 days a week. We will strictly follow the script and instructions provided by you. We will help and direct your callers according to your needs and help acquire new customers and satisfy current ones through the web chat. We are also capable of assisting the customers with their billing, shipping and tracking information. We conveniently process all your orders too.