Answering Service for Healthcare Providers
We realize how important it is to provide accurate information to your patients and ensure that their concerns reach your promptly. Our efficient telephone agents will screen calls, from medical emergencies to referrals, refills and appointment calls. The emergency calls are disseminated and dispatched immediately to the correct on-call professional while appointments of a less urgent nature are scheduled through our answering service. We are equipped to collect and store information from patients, physicians and hospitals in a central location. The different departments that seek our services are cardiology, cosmetic surgery, dental/oral surgery, internal medicine, mental health, oncology, ophthalmology, pediatrics, surgery, etc.