Answering Calls for Medical Offices
We provide extremely cost effective and beneficial solutions to the medical industry 24/7. We know how crucial the services of this industry are and treat it as such. The patients will never know that we are not a part of your office. We cater to doctors and physicians, health and hospice industry, healthcare services, etc. We handle everything from dispatching calls to the right professionals, scheduling appointments, answering emergency calls, calming patients, collecting and storing information for central databases,etc.
We value the privacy of your patients, just as you would and follow HIPAA rules as they relate to our services. We have a Business Associate Agreement prepared for our industry that is ready to go. We sign, you sign and we each file a copy and you are following the proper procedures for a Covered Entity. In addition, we offer Secure Messaging – keeping your messages protected between us!