Live Answering Service
We make it our business to answer your calls quickly and courteously and to record your messages accurately 24 hours a day, 365 days a year. While we take care of your calls, you can take care of your business!
We answer your phone calls with a personal touch and a smile in our voice, just as you would. We are aware that you could lose valuable callers by putting them on ‘hold’. That’s why, we make it our priority to completely eliminate wait times. We understand and appreciate that when you call for messages, you need them to be absolutely right.
We have adopted the most advanced tele-messaging technology available. Your call is automatically routed to the first available operator. The information provided by you immediately appears on a computer screen, including but not limited to:
- The correct telephone greeting
- Your location and employee listing
- Message dispatch information
- All pertinent client information
- Any special instructions
We hire only the most competent and capable virtual receptionists, because first impression is vital. Our operators are trained to enter all message information into the computer and verify it with the caller. We have successfully put an end to garbled messages and thumbing through small pieces of paper. Your messages are securely stored in the computer for as long as three months. If you lose an important message or telephone number, it can be retrieved easily. We give you efficiency with peace of mind!