You want to capture the lead or sale and the website visitor wants answers… Let us help solve both those goals.
Web Chat allows us to have a conversation with your visitor, by typing instead of talking. So, for your visitors who refuse to call the toll free number you post, add another communication tool and let them “web chat” with us and you will be adding another human element to our fast-paced, electronic world.
We can create a library of answers using your own words, then, when we receive a question via a chat session, we just send back your desired response. If the question is not covered in our library, our trained agents can freely type in an answer, or capture the caller’s information for a follow up the next business day.
Without 24/7 live agents who can answer calls or answer chats, website visitors often have to wait for a response to an email or online form. Since that can be pretty frustrating, by the time your website visitors receive a reply, they probably have checked other sites and have already found what they were looking for somewhere else. Don’t lose sales, because clients or potential clients visiting your website have a question or need help. Make your website technologically ready and let us be there for Calls, Chat & Email, 24/7.