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Tel-Us Call Center, Inc. - Logo
award winning servicewe work around the clock to provide answering, call center & virtual office service

We operate 24/7/365 to provide customized solutions as a call center, virtual office, and live answering service for businesses across all industries. We are a premier messaging service serving businesses throughout the entire country. Tel-Us what you need and we personalize a solution for your business.

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Top 24-Hour Answering Service CompanyBased in Los Angeles

Tel-Us Call Center’s 24-hour answering service is here to support your business. Based in Los Angeles, we partner with businesses throughout California and across the United States to provide our award-winning service. As a call center, virtual office, and live answering service, we work around-the-clock to provide customized solutions for businesses across a wide variety of industries. We take care of your callers, so you can take care of your business.

Team Snug CAMX 2018 ATSI

Whether you are a small office in the San Fernando Valley or a multi-location corporation in Northern California, our staff of professional agents will manage your callers. With a friendly, highly trained operator ready to answer your calls, you can rest assured that we will capture your leads, answer questions, place an order, or simply take a message. Personal service in a professional manner is what we want your callers to experience every time we answer. We are proud to offer bilingual answering services as well.

Every service we provide is customized to fit your needs. Our goal is to achieve successful and competent communications with your callers while you manage your business. For a fraction of the cost of a business-hours receptionist, our virtual receptionists provide tier 1 customer service and professionalism 24/7/365. From our initial intake through the programming and set-up of your account to the training of our agents, we become an integral part of your businesses’ success.

Reliable After-Hours Live Answering Service

Tel-Us, an award-winning outsourced call center headquartered in Los Angeles, operates 24/7/365 to provide your business with our live answering service solutions. You are free to enjoy your time off while our after-hours live answering service ensures your business continues to run smoothly. Whether your business is in San Diego, Beverly Hills, Irvine, or anywhere else in Southern California or the United States, our team can handle all of your messaging, dispatching, customer care and order taking needs.

Evenings, weekends, holidays—no matter the hour, we aptly dispatch the message to one of our trusted agents who you can count on to answer the call and obtain the information you need. Our team provides personalized support to your customers. Your callers will be taken care of with a friendly greeting and a great call experience, so they are left with the right impression of you and your company. We are your trusted team! Give us a call to set up your business on our award-winning services.

Why Tel-Us Call Center?We take care of your callers while you take care of your business
  • experience - We are family owned and operated since 1979 and understand what it takes to be in your shoes.
  • Professional - Professional service in a personal manner and by a team with a strong work ethic.
  • Customization - Tel-Us what you need and we create Customized Solutions for your business.
  • Flexible - Take your calls and messages from anywhere at any time.
  • AFFORDABLE - Increase efficiency while cutting down costs.
  • COURTEOUS - Make a lasting first impression with our receptionists.
  • 24/7/365 - We work around the clock, we are committed to giving you high quality service.
  • Tel-Us what you need and we create Customized Solutions for your business.
  • We take care of your callers while you take care of your business.
  • AWARD WINNING CALL CENTER SERVICE since 1979!
The Why, What & How
Why we exist - Our Purpose

Tel-Us Call Center exists to make a difference in people’s lives by delivering professional and efficient services to a wide range of individuals and companies, making valuable human connections one call, text, email or chat, at a time. We are here for our customers 24 hours a day, 7 days a week, 365 days of the year. As a result, our clientele can effectively serve their customers, grow their business and connect in a meaningful way to improve lives, achieve goals and never miss a connection.

What we do

Tel-Us Call Center answers calls, texts and emails. We take traditional messages, place orders, dispatch emergencies, complete forms, links to web pages, utilize customer’s online portals, and grow our services to meet the needs of our customers. Every account is customized to fit our client’s needs. We provide professional service in a personalized manner when you are not available or 24/7/365.

How we do what we do

Our staff consists of caring people who are trained to make every call, text or email count. With over 40 years in the business of answering calls, taking messages, dispatching emergencies, placing orders, and handling customer service, we understand how to help each of our customers. Our role is to customize each account to fit your needs, utilize technology in conjunction with our great team of people, and train everyone to take care of your callers as you would. We hire great people and offer both Spanish & English to your callers, ensuring they get what they need.

testimonialsWhat our customers have to say

Having used several answering services with different companies through the years, Tel-Us has exceeded expectations. The majority of our customer response is over the phone and we needed a reliable service to handle the ups and downs of a new direct response company. Tel-Us has had no problem delivering. Additionally, their defining attribute is ...

Ryan MillerKumato Labs

You are all so wonderful!!! Many thanks for the wonderful note and for always taking such good care of us!!! Sending our best to all of you!!! Felice & Roger

Felice FreemanInfectious Awareables

My best decision in my advertisement dollar was to hire Tel-Us to handle my incoming calls and secure my customer service by having someone answer all my calls 24 hours a day. I recommend Tel-Us to anyone who wants to secure a return on their advertising dollar.

Santos Lozoya Century 21 Community

Tel-Us Answering Service has been working with us since 2001. Their employees are prompt, efficient as well as courteous. It is a pleasure working with them. We look forward to the future with Tel-Us.

– Angela C. Herndon, SUPERVISORRECRUITMENT DEPARTMENT

We've been working with Tel-Us since 2002. Stacy, Cheryl and the rest of the crew have been a pleasure to work with and we\'d highly recommend their services to anyone looking for a World Class call center. Tel-Us has always knocked one out of the park for us.

Dave Perron & Brad SondeckerProstate Cancer Foundation and Home Run Challenge